In order to connect your in-venue or pickup/delivery ordering through Mr Yum with a Doshii-partnered POS there are a number of steps to follow. This guide will help you go through these steps, and ensure you can finalise your connection. If you need help at any turn please email Doshii Support (support@doshii.io) and we'll be glad to help you.
Get Started with Doshii
You may be referred directly by Mr Yum, in which case you will receive an email with a link to sign up to Doshii.
If not, in order to get connected, you must first activate your Doshii services. If you haven't done this yet, please sign up here.
Both methods above will take you through our Doshii sign-up process. Here you will input important details such as your Organisation name, Venue Name and you will be requested to choose your POS system. The information from this sign-up process will be sent to our support team to provision your account.
If you have been referred by Mr Yum, a referral box will appear. Please tick the venue(s) you wish to connect and click 'Accept & Continue'
Otherwise, on the home screen, please:
- Click the 'Add an App' button
- Select Mr Yum
- Click the blue 'Connect' button
Setup your Doshii Dashboard account
As part of your sign up, Doshii will provide you with access to the Doshii Dashboard (https://dashboard.doshii.io). Through the Doshii Dashboard you will be able to see your POS menu and the menu item 'POS IDs' that are necessary for the connection to Mr Yum. The login details for your Doshii Dashboard will be the same as the credentials you created on sign-up above.
If you are having issues signing in, or don't remember your login credentials, simply email support@doshii.io and we'd be happy help you.
Map out your Mr Yum menu with your POS menu
Doshii facilitates the connection between Mr Yum and your POS to ensure your customer orders are printed directly to your kitchen printers and appear in your POS Sales reports.
To achieve this, menu items ordered by a customer in Mr Yum need to be mapped to their appropriate POS menu items, as you would know them on your POS keypads. This is to ensure:
- Stock inventories are maintained correctly in your POS
- The dockets print the correct items and your kitchen staff know what to cook.
- Minimise the need to create new menu items in your POS unnecessarily.
The mapping of menu items is facilitated through the Mr Yum platform by using the POS ID field under each item. The POS ID you enter needs to reflect the POS sale item that best matches the Mr Yum sale item. The Mr Yum team will take you through this during the onboarding process & the Doshii Team are here to help should you require it.
Using Doshii Dashboard to obtain POS IDs
You can use the Doshii Dashboard to view your POS menu, and retrieve the correct POS IDs. We explain how in this article: How to view your POS Menu in Doshii
Important difference between a Menu Item and Menu Variants
Your POS will distinguish between menu items and menu variants (also known as options or modifiers).
For example, a 'Burger' is an item, and 'Add Cheese' is a menu variant.
It is important to ensure that for your Mr Yum Menu, for Items you use a POS ID that maps to an item in your POS, and for Menu Variants you use a POS ID that maps to a variant (or modifier) in your POS.
Testing the connection
Once you have completed mapping out your menu your Mr Yum onboarding consultant will conduct some tests. These will allow you to confirm that the test orders are printing the desired items in your kitchen.
Doshii is here to help
At any step, please send us an email to support@doshii.io if you require any help. We'll be glad to help.
Comments
0 comments
Article is closed for comments.