How to get Deliveroo connected with your POS

To setup your Deliveroo connection with your POS via Doshii requires a number of simple on-boarding steps.  But don't worry, the Doshii Support team will help at each step of the way.  We will make sure you are up and running in no time with a solution that improves your business efficiency, reduces order errors and ensures the kitchen receives an order as soon as you accept it on the tablet.  Let us explain how we setup Deliveroo connection with your POS through the following easy steps.

Step 1: Sign Up with Doshii

If you don't already have a Doshii account, head over to https://doshii.com and click the Get Connected button to create an account. You will be asked for information about your venue and POS provider and then you can request a connection to Deliveroo.

If you are an existing Doshii customer, you just need to log in to your account here and request a connection to Deliveroo.

Step 2: Doshii Support works with your POS company 

Once we have received your request for Deliveroo connection we will contact your POS vendor on your behalf. We will work with your POS provider to setup all the necessary components to ensure we receive your entire catlogue of menu items automatically from your POS as soon as the connection is completed, so we won't need to ask you for this information.

Step 3: Doshii Support works to create your Deliveroo menu

Once your POS connection is established with Doshii we work to create your Deliveroo menu.  If you have an existing Deliveroo menu, we will replicate this for you.  If you don't have an exisiting Deliveroo menu, we will request a copy of the items you want to sell on Deliveroo so we can create this for you.  For each item you sell we carefully review the most appropriate item to match with your POS menu.  This ensures that what customers order online will correctly be sent to your POS kitchen. 

In the event we cannot map an item to your POS menu, Doshii support will work with you to correctly identify the item or have you create the menu item within your system.  As we do not have direct access to your POS, we ask you to take a little time to complete this configuration for us.  

Step 4: Deliveroo connection is enabled

Once you are satisfied that the menu is configured and linked correctly, Doshii will instruct Deliveroo to enable your tablet as 'POS integrated'.  From this point, any orders either manually or auto accepted by you on the Deliveroo tablet will be automatically sent to your POS, printing out in the kitchen and making reconciliation easy!

For any further questions, don't hesitate to reach out to us at support@doshii.com