Reservation / Booking status lifecycle and who can perform the transitions
Status | Description |
---|---|
pending | POS or Partner create a Booking / Reservation. |
accepted | POS or Partner has accepted the Reservation at the venue. |
rejected | POS or Partner has rejected the Reservation request. |
cancelled | POS or Partner has cancelled the Reservation. |
arrived | POS or Partner has indicated the customers have arrived at the venue and are about to be seated. This is typically when the booking becomes a check-in. |
dining | POS or Partner has indicated that the customers have started their dining. |
closing | Partner has indicated the reservation is nearing completion. |
complete | The POS or Partner have completed the Reservation. |
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