If you need to reset your account (or simply change your password) you may do so via the Reset your password page.
A support ticket will be raised and a temporary secure link will be sent to your email inviting you to set a new password.
You may be asked to confirm your password.
If you have any issues you may get in contact with our support team by responding (via email or comment) to the support ticket that is raised; see How do I raise a support ticket for more information.
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